Services and spare parts
Assistance at your service: advice, supervision, training, after-sales service, ....
GENEGLACE IS AT YOUR SERVICE :
- Advice from the project and throughout the order (studies, plans, quotations, ...)
- Offer of Serenity and SerenityPlus emergency kits which can be ordered at the same time with your new machines. In addition, in order to perform preventive mainteance, the Ice Maker Maintenance Cycle, allows you to select the recommended parts,according to the commissioning date of the machine.
- Supervision on site on request
- Fast and top-of-the-range after-sales service. Parts ordered before 14:00 are shipped the same day and delivered by express anywhere in the world (in France in less than 24 hours).
- Training of your technicians (several sessions per year in French and English).
- Numerous tools available : manuals, tutorials
Contact us for :
| Training meeting |
Check list |
Spare parts list |
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