Services and spare parts

Assistance at your service: advice, supervision, training, after-sales service, ....


  • Advice from the project and throughout the order (studies, plans, quotations, ...)
  • Offer of Serenity and SerenityPlus emergency kits which can be ordered at the same time with your new machines. In addition, in order to perform preventive mainteance, the Ice Maker Maintenance Cycle, allows you to select the recommended parts,according to the commissioning date of the machine.
  • Supervision on site on request
  • Fast and top-of-the-range after-sales service. Parts ordered before 14:00 are shipped the same day and delivered by express anywhere in the world (in France in less than 24 hours).
  • Training of your technicians (several sessions per year in French and English).
  • Numerous tools available : manuals, tutorials

Spare parts departement in the factory (partial view)

Contact us for :


Training meeting

Check list

Spare parts list